Tag: Future of Work
The following is an exclusive excerpt from the book “Tomorrow’s Jobs Today: Wisdom and Career Advice from Thought Leaders in AI, Big Data, Blockchain, the Internet of Things, Privacy, and More” available soon from John Hunt Publishing.
The convergence of technology and the rule of law is expected to intensify over the coming years. It’s a paradigm shift that will force organizations of all sizes, private and public, across all verticals, to balance a world ripe with innovation with an evolving universe of risk and regulatory pressure. Employers and their workforces will be inclined to adapt to this dynamic new digital landscape in their personal and professional lives. Like every era before it, the individuals who lead the way will separate themselves from the pack by identifying, engaging in, and fostering the right opportunities wherever they reveal themselves. They understand that identifying gaps is one key to seizing those opportunities.
One of the most amusing success stories exemplifying this point comes from the first part of the twentieth century. It involves a weary soldier returning from World War I. As the story goes, the GI was tired but also thrilled to be alive after countless friends had been killed, and so much of the world he knew destroyed. He was discharged in California and put on a Pullman train packed with other vets traveling from San Francisco to the East Coast. Like his fellow soldiers, the young man enjoyed his share of spirits in the bar car, and by the time they crossed over into New Mexico, most of the train’s passengers were quite drunk. Naturally, overconsumption can lead to brawling, and that’s what occurred by early noon. He held his own for a while, but eventually, he was thrown from the caboose about 15 miles outside of Albuquerque. In those days, that was the middle of nowhere.
If that wasn’t bad enough, he only had enough money to buy himself a bus ticket to finish the last leg of the trip and maybe half a sandwich. Slightly drunk and out of luck, he began walking down the road parallel to the railroad towards town. As he sobered up along the path, he started noticing a lot of broken-down sedans, pickup trucks, and roadsters abandoned along the highway, likely having run out of gas. Remember, this was 1918, before GPS and call boxes, let alone gas stations… in the desert! Well, this young man thought a lot about those beat-up clunkers, and in between each one, as he made his way to civilization, he began thinking about what the vehicles represented. By the time he finally made it to town, he had come up with one hell of an idea.
Despite being parched and stinking to high heaven, he abandoned his plans to purchase a bus ticket and used what was left in his pocket to put a payment down on a tow truck. The next day he filled up the tank and set back along that road he’d traversed the afternoon before. Well, wouldn’t you know it? He picked up every darn one of those lonely jalopies and dragged them back to a lot he’d rented from the same lessor who extended him credit for the tow truck.
Less than a decade later that GI was the third-largest scrap metal salesman in the Southwest United States. By the time he died, about the richest man in Albuquerque. He never quite made it home to Boston, but he did learn first-hand about how your journey is often more enjoyable, and profitable than arriving at your destination.
So, what are your broken-down jalopies? What are the business processes, products, or teams you see broken down and in need of repair or improvement around your organization or community? How can you, like that GI, turn a real crap situation into one that benefits not just you, but ultimately the world around you? Can you identify the gaps in between the stops along the way to your goals? Are you ready to seize the day? Are you thrilled to be alive like that weary soldier the day he was thrown from the train?
Rafael Moscatel, CIPM, CRM, IGP, is the Managing Director of Compliance and Privacy Partners. He has developed large-scale information management, privacy and digital transformation programs for Fortune 500 companies such as Paramount Pictures and Farmers Insurance. Contact him at www.capp-llc.com or follow him on Twitter @rafael_moscatel.
Due to the impact of COVID-19, the publication of Tomorrow’s Jobs Today has been pushed slightly back to April of 2021. Despite this, we have seen the proof of the manuscript and cannot wait to share this important study of modern careers with the world! Stay tuned!
Wisdom and Career Advice from Thought Leaders in AI, Big Data, Blockchain, the Internet of Things, Privacy and More
Discover leadership secrets and technology strategies being pioneered by today’s most innovative business executives and renowned brands across the globe in this entertaining collection of interviews and stories exploring new careers of the Information Age. (ISBN 978-1-78904-561-1)
Design your career for tomorrow with wisdom from leaders whose shoulders you stand on today.
This collection of in-depth profiles featuring Smart City CIOs, Data Protection Officers, Blockchain CEO’s, Informatics Doctors and other diverse, skilled professionals gives readers first-hand insight into what tomorrow’s jobs look like today. The hands-on experiences, subject matter expertise and measured job advice shared within these pages demonstrate how identifying opportunities, setting the right cadence and building strong relationships are the essential ingredients to unlocking your future’s potential.
This book is for the new graduate, the professional between jobs and the doting parents desperate to get their “brilliant” but lazy kid out of the basement. It’s also for senior corporate leaders seeking an intimate understanding of the changes abounding in their organizations. It’s for the manager who wants to inspire and encourage professional development. And it’s for every knowledge worker out there who wants to leverage technology and information governance to reduce risk, generate revenue, and improve customer experiences.
Tomorrow’s Jobs Today is not for those who cower in the face of robots, coding, and automation. It’s a resource for people like you who recognize that the jobs of the future are very much here today and ours to adapt to. By absorbing the perspectives, challenges, and solutions of those deeply in love and accomplished in these new careers, we can help ourselves, our friends and our employees transform anxiety over a job search, job loss or just the winds of change into hope, understanding, and opportunity.
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*The opinions expressed by the interviewees in this book are their own and do not necessarily reflect those of their employer.
Earlier this month I had the honor and privilege of speaking at the MERv conference with Dr. Gregory S. Hunter, Dr. Tao Jin, Dr. Patricia Franks, Rae Lynn Haliday, Cheryl Pederson, and Wendy McLain on the topic of Meeting Evolving Business Needs – A Conversation Between RIM Educators and Thought Leaders. In response to requests, below are some excerpts from my transcribed remarks.
Session Description: This special, two-part panel discussion facilitated by the ICRM will compare current academic curricula with the existing ICRM exam to identify gaps and areas of improvement for both academia and the ICRM. University Professors will discuss their programs and IG industry leaders will add perspective from the business world.
ON THE QUESTION OF WHAT DO MANY JOB SEEKERS STUDENTS WANT TO KNOW?…
It’s really a surreal time to be having a discussion about meeting evolving business needs don’t you think? Of course, we’re doing this conference virtually for the first time, and pivoting towards presenting in this fashion is kind of representative of that evolution we’re here to talk about. You know one thing I think Records and Information Governance professionals excel at though is supporting organizations through digital transformation initiatives, and I imagine the reason that so many companies are able to move forward at such an accelerated pace today, despite COVID, is because they’ve already experienced in getting their records and information online. And I see more of that demand in the days and years ahead but also see significant risks.
But first I want to start this discussion with a sampling of questions shared with me by Tao Jin at LSU…. And I would assume it’s similar to the questions asked by students at some of the other schools with curriculums like LSU. Because I think part of framing this discussion is, you know, trying to understand what students and job seekers are actually asking as they consider these programs and navigating the job marketplace. And I’m not surprised that a majority of the questions shared here are related to emerging technologies.
One thing I think Records and Information Governance professionals excel is supporting organizations through digital transformation initiatives, and I imagine the reason that so many companies are able to move forward at such an accelerated pace today, despite COVID, is because they’ve already experienced in getting their records and information online.
I’ve had my own CRM designation about 7 years now and I can tell you the exam, and these University offerings go well beyond my original training which, at the time still focused primarily on micrographics, if you can imagine that. The exam has changed since then to address new technology and innovation. But that’s not entirely the role of the Records and Information Governance professional, is it? There are other important areas of course like management…. And I think the next panel will discuss that… But the one thing I want us ALL to think about today is this…. Are we generalists? Or are we specialists? I think it’s maybe a little bit of both…
And I think whatever direction individuals take, businesses are going to want their candidates to be well versed in emerging technologies as well as core ones, which we’re going to ask you about in just a moment.
ON LATEST TRENDS – INCREASED DIVERSIFICATION AND DEMAND…
We’ve all heard about job losses post-COVID, but I wanted to diverge from that headline for a moment and bring up what I see as some good news. And that is, from a career standpoint we are witnessing professionals with IG skillsets increasingly being tapped to lead technology upgrades, digital transformation projects, and cross-functional teams in a number of sectors. I think we’re seeing this trend for a lot of reasons. I’ve put an image up here from LinkedIN. It’s essentially a snapshot of a job search query. And I encourage you all to do this yourselves so you can see how diverse roles have become in just in a short amount of time. It’s not surprising how much of today’s work and technology now requires a solid foundation in good recordkeeping, database, and systems design. And recruiters are looking for that education and experience.
ON LEADERSHIP OPPORTUNITIES AMIDST THE CONVERGENCE OF TECHNOLOGY AND REGULATORY PRESSURES…
Although it’s not yet mainstream in every business, we do know that Big Data, IoT, and other emerging technologies are certainly driving some of the need for IG professionals. But it’s also a desire to find talent that can integrate privacy, data governance, and other best practices into those technologies, isn’t it?
An additional layer of assurance just makes good business sense and that layer is made possible by the talent that understands and can implement IG, especially around data governance.
Specifically, with the convergence of technology and regulatory pressures, we are seeing a specialized need for the RIM or IG professional to come in and ensure that operations, risk, and long-range planning value data governance, and that decisions about data protect the organization and prepare it for the next wave of innovation…. That’s how we make the most impact, by tying together stakeholders, prioritizing goals, and helping the corporate culture as a whole recognize the value of these data-driven initiatives and our individual contributions to them. IG reflects the thirty-thousand-foot view of the business with the experience of having been in the weeds with risk, compliance, and internal audit of its moving parts.
Employers. Their executives… and their attorneys, they all realize this. And the headlines around ransomware, GDPR fines, they’ve all prompted companies to revisit and invest in the way they tackle their biggest challenges. They know that an additional layer of assurance just makes good business sense and that layer is made possible by the talent that understands and can implement IG, especially around data governance, right?
That’s how we make the most impact, by tying together stakeholders, prioritizing goals, and helping the corporate culture as a whole recognize the value of these data-driven initiatives and our individual contributions to them.
So, I think those that succeed are those that try in earnest to gain the respect of their IT counterparts. They demonstrate adequate knowledge of the toolsets they’re working with. It’s not that you need to know how to program or code per se, but you do need to know the vocabulary, the big concepts behind what is going on to get buy-in for your portion, and to exchange ideas efficiently.
ON MOVING FROM GATEKEEPER TO CHANGE AGENT…
My colleagues and I are convinced more each day that closely aligned with these new opportunities created by technology is the personnel function of change. And I don’t think that means IG pros give up their methodologies or best practices or risk-averse perspectives, but they do need to embrace the demands thrust upon them. They have to move from defense to offense.
Ultimately, our role is no longer gatekeeper. Our role is part diplomat, part subject matter expert, part change agent. And I’d like to see educators start shaping those expectations with students and businesses as well.
I talk a lot about this in my new book, Tomorrow’s Jobs Today. Take a look at some of the job openings being put out there on LinkedIn, that I referenced earlier. In each job description, although it might not say Records Manager, you can pretty easily identify that recruiters and companies are looking to fill that type of role, or support the function in one way or another. Privacy Manager, Enterprise Project Lead, Risk Analyst, GRC consultant, etc.
And actually, groups like the ICRM, they play a critical role in communicating to employers exactly how their membership and certification programs deliver the competencies they need to drive new projects forward. But they need to understand. Ultimately, our role is no longer gatekeeper. Our role is part diplomat, part subject matter expert, part change agent. And I’d like to see educators start shaping those expectations with students and businesses as well.
Technology is the main driver of our evolving profession. And it’s not simply about document management and enterprise content management infrastructures, but now about AI, Blockchain, IoT. This is a direction that the MER conference has illustrated for years now. So, I think it’s imperative for educators and curriculums to offer primers on what a distributed ledger is, the basics of natural language processing, technical requirements of the GDPR, and similar topics.
Rafael Moscatel, CIPM, CRM, IGP, is the Managing Director of Compliance and Privacy Partners. He has developed large-scale information management, privacy, and digital transformation programs for Fortune 500 companies such as Paramount Pictures and Farmers Insurance. His latest book, Tomorrow’s Jobs Today, is available soon from John Hunt Publishing. Contact him at www.capp-llc.com or follow him on Twitter @rafael_moscatel.