John Danenberger - State Farm Insurance - Telematics

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

With a new generation always clipping at our heels, it’s easy to feel left behind, or worry that our education and experience isn’t quite enough. The business leaders profiled in this book recognize that alarm, but they also share something in common that helps combat it. It’s an insatiable curiosity and appreciation for what their peers and colleagues do. Even the most cutting-edge technologies like Telematics are creating abundant opportunities at all skill levels, from entry-level to management. We spoke to a telematics specialist for our book Tomorrow’s Jobs Today, to see how his work has changed in this evolving tech landscape.

John Danenberger, CPCU, is Corporate Counsel at State Farm Insurance and specializes in addressing issues around telematics. He served in the US Army and is licensed to practice law in Texas and Illinois. He received his bachelor’s from DePaul University, a master’s from UCL, and his JD from Loyola University Chicago School of Law. We interviewed him for our new book Tomorrow’s Jobs Today.

Telematics is going to solve a lot of problems because you’re realizing that things aren’t the same way they were 50 years ago.

John Danenberger
What is Telematics? Here’s a visual that may help you understand how expansive the discipline is.

From the interview

John, can telematics help solve issues of equity and environmental concerns?

They absolutely can. We’ve already seen what insurance companies have done with telematics, and we’ve already seen people using their cars less, which is good for the environment. We’re seeing our drivers become more responsible. Telematics is going to solve a lot of problems because you’re realizing that things aren’t the same way they were 50 years ago. Just because some people didn’t settle down, buy a house, and have a family, doesn’t necessarily mean they have more risk exposure than someone that might have done those things.

To read more about incredible careers like John Danenberger’s and change your life in the information age, buy the book today!

April Dmytrenko - Information Governance - Tomorrow's Jobs Today

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

It’s every job seeker’s dream to land both a financially and intellectually rewarding position doing something that they love. Or at least like! Yet these days, even amidst the abundant opportunities of the Information Age, folks of all skill levels continue to struggle with the best approach to a happy and successful vocation. Business models are transforming the job market so rapidly that even the most accomplished executives and educated employees suffer from anxiety over the stability of their roles. They must routinely prove their intrinsic value to their superiors and define their personal brand within their organization.

For new graduates and those looking to make a big career transition, the reality of a continually shifting corporate landscape can feel almost paralyzing. The emergence of impersonal human resource tools like artificial intelligence in hiring practices has compounded traditional fears underlying the search for our rightful place in the new digital workplace. We spoke with April Dmytrenko, a well known thought leader in Information Governance about these topics in our new book, Tomorrow’s Jobs Today.

From the interview

April, years ago, you accurately predicted that privacy would be the next big frontier for individuals managing data processes and where so many of the jobs would be. We now have several legislatures drafting regulations, and Chief Privacy Officer positions can’t be filled quickly enough. Is there still time to enter this emerging field and make an impact?

Right now, we are experiencing a fantastic transformation of the business environment but particularly the evolution of technology and the global digital economy. It is indeed an exciting time, but we are acutely (headline news) aware of the impacts of compromised data security and privacy, including the financial impact on brand and reputation, litigation, and the overall burden and distraction on the business. The exponential growth rate of incidents of data theft, damage, loss or inadvertent disclosure continues to expand not only in frequency but the scope, and complexity. While privacy concerns gained attention over 100 years ago and became topical again about 15 years ago, it is still truly in an infancy state. Privacy offers IG professionals a rich opportunity to expand their leadership or advisory role in maturing a unified approach to protection, compliance with laws and regulations, and incident response and recovery.


To read more about exciting and rewarding careers like April Dmytrenko’s and change your life in the information age, buy the book today!

Analytics - Markus Lindlow - Tomorrow's Jobs Today - Dark Data

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

This collection of in-depth profiles featuring Smart City CIOs, Data Protection Officers, Blockchain CEOs, Informatics Doctors, and other forward-thinking professionals lets you walk a mile in their shoes and discover what tomorrow’s jobs look like today. The hands-on experiences, subject matter expertise, and measured job advice demonstrate how, by identifying opportunities, setting the right cadence, and building strong relationships, you can unlock your highest potential. One of those subject matter experts is Markus Lindelow of Iron Mountain, who we spoke to in our new book, Tomorrow’s Jobs Today.

Companies know the vast repositories of data they generate and store are valuable, but extracting that value is difficult. With classification tools using machine learning and applying policy expertise, we can shine some light on dark data.

Markus Lindelow of Iron Mountain
What advantages do you think we have over robots?

From the interview

Markus, how are multinationals like Iron Mountain leveraging artificial intelligence techniques and machine learning to help clients measure and monetize their information assets?

Companies know the vast repositories of data they generate and store are valuable, but extracting that value is difficult. Iron Mountain has entered into a partnership with Google Cloud to analyze unstructured data. The Iron Mountain InSight solution combines Iron Mountain’s experience in data analytics and information governance with Google’s artificial intelligence and machine learning capabilities. Iron Mountain is also working with MicroFocus and Active Navigation to offer content analytics. With classification using machine learning and retention applied using Iron Mountain’s privacy and policy expertise, these partnerships hope to shine some light on dark data.


To read more about incredible careers like Markus has and change your life in the information age, buy the book today!

Dux Raymond Sy - Tomorrow's Jobs Today

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

A successful transformation necessitates a thoughtful assessment of the existing cultural, regulatory, operational landscape. Change agents today need to immerse themselves in understanding a firm’s technical capability and thresholds. Only then can its leaders develop a wise, aspirational, and reasonable plan. A planned yet flexible cadence covers essential bases and addresses the cultural needs of the business. We spoke to one of the industry’s best change agents in digital transformation and marketing, Dux Raymond Sy of AvePoint in our new book, Tomorrow’s Jobs Today.

The two main challenges in digital marketing are time scarcity and white noise which seem more pronounced in the enterprise IT space.

Dux Raymond Sy of Avepoint
AI skills have indeed become lucrative in the information age.

From the interview

Dux, are artificial intelligence and machine learning disrupting our traditional enterprise content management (ECM) systems and strategies, and what steps can business leaders take now to be prepared for automated document lifecycle management future?

AI and machine learning have been impacting enterprise content management systems in mostly positive ways. One of the highest value use cases has been search. For example, Office 365 is getting so good at knowing what document I want to look at or edit based on my past behaviors. It’s almost scary. Ultimately this is a good thing because there are a lot of industry studies that show employees waste too much productivity searching for content. However, we have seen nightmare situations where organizations haven’t tagged or classified their content appropriately, and payroll data accidentally gets surfaced to the entire company. Ultimately enhanced search and AI is good, but organizations still need to be vigilant about their data.

We are seeing robotics being deployed within the enterprise to help enhance productivity. AvePoint launched AVA, a virtual assistant chatbot within Microsoft Teams, that allows end-users to restore their deleted or lost items in Office 365. This helps end-users get what they need quickly and removes some of the tedious tasks that IT admins have typically had to handle.


To read more about careers like Dr. Anita Allen’s and change your life in the information age, buy the book today!

George Socha -eDiscovery - Tomorrow's Jobs Today

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

The convergence of technology and the rule of law is expected to intensify over the coming years. It’s a paradigm shift that will force organizations of all sizes, private and public, across all verticals, to balance a world ripe with innovation with an evolving universe of risk and regulatory pressure. Employers and their workforces will be inclined to adapt to this dynamic new digital landscape in their personal and professional lives. Like every era before it, the individuals who lead the way will separate themselves from the pack by identifying, engaging in, and fostering the right opportunities wherever they reveal themselves. And one of those leaders is George Socha, Esq. a renowned industry thought leader who is the co-founder of the widely utilized Electronic Discovery Reference Model (EDRM), a framework outlining standards for the recovery and discovery of digital data. We interviewed him recently for our book, Tomorrow’s Jobs Today.

People are constantly trying to figure out the most effective ways to get their jobs done. If they have technical barriers in front of them, sometimes they succumb to the enticement to circumvent those with unauthorized approaches.

George Socha of Reveal-Brainspace

From the interview

George, these interviews touch on global management perspectives. I understand you spent some time with the Peace Corps. What did you learn from that experience that you’ve carried into your career?

The old marketing slogan for the Peace Corps was the toughest job you’ll ever want. And I think that’s the best one-line description of my experience. I got a level of responsibility at a young age that I could only have received in a limited number of ways. It was a lot of responsibility with very little structure or guidance. I was out in the middle of nowhere, a long way from any support systems, working with my local counterparts who were similarly situated. We had to figure out how to get things done ourselves and not count on support from anyone.

It was often a confusing and chaotic environment where the goals were very poorly defined. There was a lot of confusion. It sounds a lot like the world of electronic discovery, especially in its early days. So that was a part of the value. The more considerable value, though, is that it helped open my eyes to a better understanding that there is an enormous world out there. People approach things in different ways with different motivators, and at the same time, I recognized some commonalities.

I had to learn a completely different language, French, as well as enough of the local languages to do some basic navigation in the marketplace. It’s not that different from having to figure out things like electronic discovery where there wasn’t even a language when we started studying it. To try and understand cultural differences is kind of like figuring out the differences between how lawyers and how IT professionals approach things. Two different worlds that don’t necessarily historically communicate with each other very effectively. But there are a lot of commonalities, and the best approach is just appreciating how big and complex the world is when combined with the possibility you might be able to make a difference.


To read more about incredible careers like George Socha’s and change your life in the information age, buy the book today!

Wisdom is the reasoned synthesis and acute application of knowledge to life’s greater goals and meaning. It’s a gift and collective treasure that requires years if not generations of blood, sweat, and tears, trial and error, heroism and tragedy to be honed, survive judgment, and be passed along to new stewards. Wisdom travels from mother to son, father to daughter, teacher to pupil, from master to fellow to apprentice. It is sweetest when given freely and most bitter when taken for granted. We can’t put a price on this invisible commodity. We can only hope to repay those charitable enough to have shared it with us. Professor Anita Allen of UPENN imparts her own special wisdom in lectures on the fundamentals and nuances of privacy. We interviewed her for our book, Tomorrow’s Job’s Today, to learn about how the value of privacy is driving so much of concern around the technology at our fingertips.

For me, trust has to be earned. It’s not something that can be demanded or pulled out of a drawer and handed over. And the more government or the business sector shows genuine regard and respect for peoples’ privacy in their actions, as well as in their word and policies, the more that trust will come into being.

Dr. Anita L. Allen of UPENN
Privacy jobs are booming in the era of data protection and regulation.

The following excerpt is from Tomorrow’s Jobs Today.

From the interview

Anita, the Fourth Amendment to the Constitution was intended to protect Americans from warrantless search and seizure. However, for much of our history, citizens have observed as surveillance has become politically charged and easily abused. How would our founders balance the need for privacy, national security, and the rule of law today?

The fourth amendment is an amazing provision that protects persons from a warrantless search and seizure. It was designed to protect peoples’ correspondence, letters, papers, as well as business documents from disclosure without a warrant. The idea of the government collecting or disclosing sensitive personal information about us was the same then as it is now. The fact that it’s much more efficient to collect information could be described as almost a legal technicality as opposed to a fundamental shift.

I think that while the founding generation couldn’t imagine the fastest computers we all have on our wrists and our desktops today, they could understand entirely the idea that a person’s thoughts and conduct would be placed under government scrutiny. They could see that people would be punished by virtue of government taking advantage of access to documents never intended for them to see. So, I think they could very much appreciate the problem and why it’s so important that we do something to restore some sense of balance between the state and the individual.


To read more about careers like Dr. Anita Allen’s and change your life in the information age, buy the book today!

Kevin Gray - City of Burbank - Tomorrow's Jobs Today

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

If we cower in the face of disruption, our ideas will get stale, our skillsets will grow old, and our energy to adapt will precipitously decline. Tomorrow’s Jobs Today is a resource for smart people like you who realize the jobs of the future are very much here today and ours to adapt to. By absorbing the observations and advice by the people who are in love with these new careers, we can transform anxiety over the winds of change into opportunity. That goes for folks working in the private sector and the public sector, such as those employed in a smart city.

We interviewed a business leader for our new book Tomorrow’s Jobs Today who exemplifies the power of change and adaptation. He is Kevin Gray. the Chief Information Officer for the City of Burbank, leading an IT department responsible for administrative management, geographic information systems, and technical services for over 1400 city employees across 15 departments. Before assuming this role, he served as VP of Global Media and IT for Viacom, one of the world’s premier entertainment entities, overseeing an international team located across six continents.

“You have to be a true partner with the business. The technology is the secondary piece. The technology is what you use to try to find the solution for the problem the business is trying to solve.

Kevin Gray of the City of Burbank

The following excerpt is from Tomorrow’s Jobs Today: Discover leadership secrets and technology strategies being pioneered by today’s most innovative business executives and renowned brands across the globe in this entertaining collection of interviews and stories exploring new careers of the Information Age.

From the interview

Kevin, your education continued well beyond your initial degree work, leading to a SCRUM master and PMP certification. In today’s competitive career landscape, how have these credentials aided your professional development, and what designations do you advise others seeking IT leadership roles pursue?

My perspective is a little different here than some of my peers. Yes, continued education is an absolute necessity. You have to continue to learn. You have to continue to grow. As people get older, they naturally get accustomed to their ways, but sometimes they get too comfortable. They don’t look to learn and grow. Hence, you get guys and gals that have been a mainframe administrator for their entire career, and they stay a mainframe administrator until they retire.

I learned then, early in my career, that the worst thing that we can do was get stuck in our ways. Get stuck in the technology that we focus in. Get stuck in the way with which we conduct our careers. So, I’ve always embraced that principle. What I don’t necessarily embrace on its face are certifications because I’ve known a lot of certified idiots.

Some folks have ten certifications, but practically they can’t accomplish much of anything because they live inside of a book. You need that book to learn the concepts and methodologies. But to transition that to real life, you need to deploy it in real life, to find out what works and what doesn’t. What works out of the book. What doesn’t work? What applies? What doesn’t apply? Once you do that, you need to get back into the books and keep learning. You’ve got to figure out what’s my next step. What’s the next step in the journey to continuous improvement? What’s the next step in the journey of both personal, professional growth?


To read more about incredible careers like Kevin Gray’s and change your life in the information age, buy the book today!

Priya Keshav - MeruData - Tomorrow's Jobs Today - IoT

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

Did you know that we create 2.5 quintillion bytes of data every day? Yet this is nothing compared to what we are about to create when IoT becomes normal in our daily lives. One of the experts in this book, Priya Keshav, says we are in the dawn of a “data tsunami,” and she breaks down how smart companies are already updating their data governance strategies – not only to comply with regulations but to monetize all that data, too.

Companies need to recognize that we are at an inflection point in terms of IoT and data and begin to reframe their overarching governance strategies.

Priya Keshav of MeruData

From the interview

Priya, Are there any pearls of wisdom you’d be willing to share that might help a young person or individual thinking about a career in IG, Data Governance, or the IoT? Is it too late to get in on the ground floor on some of these evolving disciplines?

No, it is not too late to get involved! There are some extraordinary opportunities to build very successful and satisfying careers in this space. We are at the cusp of massive data-driven changes in most industries. Soon, all kinds of professionals are going to be actively managing new types of data in larger volumes and under evolving regulatory scenarios.

We must realize how our own lives are being altered by IoT every day. Our houses, cars, work, and lives are many times more wired and internet-connected than even a couple of years ago. Locks, doorbell cameras, voice-activated assistants, drones, autopilot cars, smart devices, you name it, it is already happening today. As end-users, we are perfectly positioned to appreciate why this data needs to be managed securely. It’s an incredibly in-demand skill to understand the technology generating this data, how companies can derive value from it, and the need to protect and secure it.


To read more about incredible careers like Priya’s and change your life in the information age, buy the book today!

Michael Jay Moon - GISTICS - Tomorrow's Jobs Today

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

One of the biggest myths about tomorrow’s jobs is that unless you have a tech background, you are as doomed as the dinosaur. Forget that! Futurist Michael Jay Moon breaks down why a growth mindset eclipses both work history and formal education. Every single person alive has this completely unique perspective. And, as you read this book, you are going to see opportunity right in front of you, in this very moment. You will realize that no matter how technology changes life, the world is still going to be powered by the people who value fairness, discernment, decency, and flexibility. What are you waiting for?

We asked futurist Michael Jay Moon to write a little something for our new book, Tomorrow’s Job’s Today. Here’s just a little piece of his marvelous forward.

Our brain is wired to make sense of the world.

It scans the environment for any and all things novel, matching what it finds to an internal threat matrix.

It kicks the job of making sense of it upstairs, where a middle manager fits the impression to the best fitting narrative about who, what, where, when, and how.

If the impression fits a survival narrative, the middle manager hits the panic button, initiating a fight, flight, freeze, or feign/appease response. In rapid succession, our brain floods our entire body with adrenaline and other stress hormones, our heartbeat quickens, vascular system contracts, field of vision narrows, and so on.

However, if the impression fits an opportunity narrative, the middle manager hits the desire button, initiating a consideration or pursuit response.

Sensing no immediate threat and plausible upsides, the middle manager kicks it up to the chief executive officer to decide what will likely happen next and what to do about the commotion.

For the most part, this has worked pretty well for human beings. However, the process comes with a few exceptions and variables.

Delphic Curse – Most predictions are simply wrong. Digging deeper, those predictions that most people consider plausible are often the most errant. And the most implausible or far-fetched predictions often turn out to be most accurate. But, so what? Nobody believes them!

The More Things Change – To update the old and somewhat cynical French proverb, amidst our times of great change, a surprising number of things stand unchanged, immutable. Of course, most of these things hide in plain sight and require “piercing the veil of tranquilized obviousness.”

Shut-down Syndrome – Rapid change of environments overwhelm our brains’ ability to make sense. Unless we take measures to counteract this response, our brains will compel us to choose the familiar or mediocre option or to avoid criticism. In part, we can avoid this by learning from others about how they navigated the vagaries and vicissitudes of their lives.

Uneven distribution – The future arrives unevenly distributed. Some of us have already immigrated to the world of hyper-connectivity and intelligent assistance, putting surfboards into water with the aim of surfing the next trillion-dollar wave of innovation, wealth creation, and disruption. Some of us see the winds of change on the distant horizon, believing that we have the luxury of two to three years to make a change. Many believe their window has already opened and closed. Just like jumping from a skyscraper, they feel there’s zero doubt they’ll hit the ground. Still, others of us don’t see anything in our way, nor do we believe that anything bad will happen. We’ll continue to just keep on, keeping on. Who’s right? “Well, even if I knew, no one would believe me!”

Opportunity and Innovation Diffusion Curves – We can count on the fact that entrepreneurs and technology enterprises will continue to invent, innovate, and disrupt the status quo. For the foreseeable future, there will be jobs and careers for speeding the introduction and adoption of new technologies and building operationalization capabilities (accountabilities, workflows, and systems). Experimenters, early adopters, early majority, late majority, and laggards will all have jobs to do. However, we will discover that we must now cycle quickly through all those jobs.

And that’s where this book can aid both the young professional and the seasoned executive.

Rafael and Abby have interviewed dozens of accomplished and forward-thinking industry leaders and innovators to present their observations about several technologies and trends. This alone will give you tons of insight and background on a burgeoning array of developments.

However, most of what they will say about YOUR future might miss the mark by miles. That’s a good thing: it will be only through your unique perspective that you will see opportunities that hide in plain sight of YOUR world.

What remains the same amidst all this change? Decency, dignity, fairness, discernment, and flexibility.

Now more than ever, the world rewards those who parlay small wins into stupendous gains, who play to their individual strengths, who learn how they learn, and who know that most of what’s good in the world resulted from high performing teams and their leaders.

To read more about exciting careers like Michael Jay Moon’s and change your life in the information age, buy the book today!

Anand Rao - PwC - PriceWaterhouse Coopers - Tomorrow's Jobs Today - AI

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

Futurist Roy Amara says that “We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run.” In Tomorrow’s Jobs Today we interviewed over twenty of today’s most innovative business leaders, like Dr. Anand Rao, to offer solid perspective on where we are today with Artificial Intelligence, Big Data, Block Chain, Privacy, and the Internet of Things, as well as a near-magical crystal ball into what tomorrow holds.

“Deep learning is not equal to deep understanding. I think we must go beyond it and look at all other forms of learning and intelligence.

Dr. Anand Rao

Dr. Rao has over 30 years of experience in behavioral economics, risk management, and statistical and computational analytics. He has co-edited four books, published over 50 peer-reviewed papers, and previously served as the Program Director for the Center for Intelligent Decision Systems at the University of Melbourne. Dr. Rao received his Ph.D. in finance technology from Melbourne University, his master’s from the University of Sydney, and his MSc in computer science from the Birla Institute of Science and Technology.

Top 10 jobs involving AI skills
Top 10 jobs involving AI skills

From the interview

Anand, what sage advice might you have for those drawn to AI domains like machine learning, robotics, and neural networks? How do they break-in to an industry that seems so daunting and sophisticated?

I guess for the AI data scientists, the first advice I would give is deep learning is not the same as deep understanding. And I know there’s a lot of excitement around deep learning, but I think we must go beyond it and look at all other forms of learning and intelligence. The way deep learning traditionally works is based on what patterns you can draw from the data. That’s just one way that we learn, and we also learn in other ways. And not enough work is being done in other ways of learning. So, continuous learning. Learning at the symbolic level. Learning not just from patterns, but by inference. I’m sure that at the highest level, even some of the leading researchers of deep learning are very conscious of some of the drawbacks, and are trying to address that. Also, as an AI scientist, you need to be open-minded in embracing different things, to be able to move forward in the creation of AI. So, that would be one piece of advice.

For someone wanting to break into the industry, from a business point of view, there are some easy things that you can do with AI to give you or your business a big return on investment and lead to career growth. We call it using “cool” AI to solve boring problems. What I mean by boring problems is the back office. With most businesses, there’s a lot of invoices, and there’s a lot of text documents. People are just going through them, extracting information. That’s a very tedious task or a boring task if you like. AI can help a lot in those areas. It can remove all the drudgery. There is a lot of it left in the service economy as well that AI professionals can help remove. Of course, removing that drudgery means you then need to start adding value, rather than just replacing mechanical tasks. But, once you accept that challenge, I think there are indefinite opportunities to start doing more exciting things in the space.


To read more about incredible careers like Dr. Anand Rao’s and change your life in the information age, buy the book today!

Dr. Jones Lukose - The Hague - Tomorrow's Jobs Today - Data Governance

The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.

Tomorrow’s leaders will be brave enough to scale the dangerous peaks of an increasingly competitive and ethically challenging mountain range. They will drive the problematic conversations that illuminate the valleys in between. One of those leaders is Dr. Jones Lukose Ongalo, the Information Management Officer for the Court Pénale Internationale at the Criminal Court in the Hague. He has spent the last two decades developing and implementing strategies to achieve operational effectiveness and regulatory compliance for engineering firms in energy and utility sectors and judicial organizations within Africa, Europe, and the Americas. Dr. Ongalo is featured in our new book Tomorrow’s Jobs Today available from John Hunt Publishers.

“We now live in a world where small sets of information can alter the economies of the most powerful organizations and states on the planet. It is a world where compact streams of sensitive information can digitally leak and cause violent reactions from people living far and beyond the source.

Dr. Jones Lukose Ongalo of the International Criminal Court
What Are Data Governance Jobs Like?

The following excerpt is from Tomorrow’s Jobs Today: Discover leadership secrets and technology strategies being pioneered by today’s most innovative business executives and renowned brands across the globe in this entertaining collection of interviews and stories exploring new careers of the Information Age.

From the interview

Jones, the entire information management community before 1983, when ARPANET was born, consisted of a relatively small group of librarians, archivists, and museum curators around the world. In just a few decades, the internet has fundamentally altered the way we access, catalog, and contextualize facts and ultimately process knowledge. Ensuring context and narrative is no longer the role of a Putman editor or an associated press. Has this “democratization of data” impacted our ability as a society to discern truth, when truth and the very integrity of records can be so easily manipulated for political, personal, or other nefarious reasons?

The notion of all of us information managers becoming a part of the data-information system, as seen in modern (digital) networks today, is not entirely new. Today, the information manager is no longer external and neutral, but through the act of ingestion and dissemination becomes a part of the information ecosystem. It also has enormous implications on the role and responsibilities of information managers in the born-digital world.

The quandary is that the process of accountability is entangled in complexity. As information managers come to understand more about democratized data, it seems increasingly likely that events on a data level are not only unpredictable but simply infinitely more complex than ever previously imagined. The actions on data in one location often have a remarkable and unexpected impact on another seemingly disconnected group of data. Because of this, one key facet of information accountability recognizes that every action can have unforeseen and exotic consequences. In practice, this means that the outcome of any given policy decision or action is nowhere near as predictable as previously supposed: ensuring protection from viruses does not necessarily bring security, policies intended to manage protection can create crises in other areas, such as data integrity and provenance.


To read more about incredible careers like Dr. Jones Lukose Ongalo’s and change your life in the information age, buy the book today!

Relationships Matter - Tomorrow's Jobs Today

The following is an excerpt from the chapter “Relationships Matter,” in the life-changing book, Tomorrow’s Jobs Today, Wisdom and Career Advice from Thought Leaders in AI, Big Data, Blockchain, The Internet of Things, Privacy, and More available from John Hunt Publishing.

The innovative business minds that have shared their experience and advice in Tomorrow’s Jobs Today have also been instrumental in developing and refining best practices and approaches in their fields, including big data, enterprise content management, blockchain, AI, privacy, IoT, and more. They are our wise mentors and friends. In our careers, we’ve been lucky enough to work closely with many of them to achieve common goals. Enjoying and being enriched by professional relationships is above and beyond the greatest gift you can give your career. Relationship building is, has always been and will always be, the most seminal skill and strategy we should practice and master.

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As working professionals in the Information Age, we must strive to recognize and even anticipate emerging trends. Seizing upon those opportunities is possible when we choose to partner with change agents who share our vision and can work with us to transform our enterprises. We must reach beyond our teams or spheres of influence and work closely with the legal, regulatory, and ethical communities that study, measure, and moderate the impact of our technology and products on our respective fields. We need to plan and develop ourselves with a deep respect for the world that our products and services impact.

Consider the demonstrable catastrophic effects of a data breach or ransomware attack. That immediate threat is why the relationships between stakeholders on a team must remain candid, respectful, and informed. An impulsive decision or misdirected motive can end up exposing a vulnerability in the system or much worse. What makes a successful information governance team or program? You can have a solid roadmap and the best tools, but it’s all dead in the water unless you have good relationships that bond your team.

Hail to the Chieftains

The analogy of corporate teamwork to that of professional sports is worthy of application in the context of information governance. In 1952, the little known but highly accomplished Seattle Chieftains college basketball team exemplified teamwork during an era of tremendous social change.

The 1952 Seattle Chieftains - Relationships Matter
On January 21, 1952, the Seattle University Chieftains stun the basketball world by defeating the Harlem Globetrotters 84-81 during an exhibition game at the University of Washington’s Hec Edmundson Pavilion.

It’s a shame that the fabled sportswriter Mickey Gordon isn’t around anymore to share his first-hand accounts of those players because he tells the story better than we ever could. But the gist is that people growing up back then felt the Chieftains represented the very best of America, and in some ways, the best of a country still stuck under the thumb of Jim Crow. The Seattle Chieftains were an unlikely band of brothers who defended each other on the paint and the road of life.

The secret was in their diversity. In the 1950’s it was quite a big deal to have Catholics, Jews, Blacks and Caucasians all on the same team. Despite a poorly funded program and incredible competition, thanks to the relationships they developed with one another, the Chieftains made it to both the NCAA and the National Invitational Tournaments. Those successes may be a lifetime ago, but they’re certainly not ancient history. The obstacles and challenges we all face as individuals and teams may be a little different now, but the best solutions remain very much like they were in 1952, baked in the perfect balance between individuality and unity. If we can see past the colors on our faces, we always find that we’re still wearing the same jerseys.

That was the formula behind the Seattle Chieftains and the ingredients for effective information governance programs. It’s about harnessing the power of working relationships in the Information Age. Staying in the position, but seeing past the material qualities of the individual gets you the right expertise and ultimately to the goal line.

Sourcing the knowledge, experience, and talent from each team member makes you virtually unstoppable. Highly successful sports teams like the Chieftains have proven, coordinating talent into a coherent, productive, sustainable strategy is the best way to win, and win consistently.

A new way to set the table

At Compliance and Privacy Partners, we work with highly regulated, US-based companies that have lots of talented folks. They’re subject to many laws from HIPAA to the CCPA to a multitude of tricky financial rules. However, our solutions are only as effective as the commitment of our client’s stakeholders to their own efficiency and compliance goals. Successful digital and information governance transformations require capital investment and executive sponsorship, but above all, a culture that values relationships. Directives may come from the top, but as they cascade down through the organization, it’s the relationships between managers that ultimately determine whether the direction is ultimately successful.

No matter where our position sits in the organization, we can always find opportunities to benefit both ourselves and our teams. Today’s leaders understand that to make a difference in an increasingly crowded field they’ll need to:

Strong leaders in the Information Age know how to build and encourage the right types of relationships for themselves and among their peers. We plant seeds, create synergy, and remember to nurture tomorrow’s talent. It’s one way of reminding ourselves that nobody is an island, and the ocean around us remains a boundless sea of opportunity.

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