The following excerpt is based on the book Tomorrow’s Jobs Today, available at fine booksellers from John Hunt Publishers.
Douglas C. Williams is CEO of Williams Data Management and Chairman of the Board for the Vernon Chamber of Commerce. He has over 30 years of experience helping Fortune 500 clients with their document storage, destruction, and data security needs. We had an opportunity to discuss data protection and more in an interview with Doug Williams in Tomorrow’s Job’s Today, an excerpt of which is printed below.
“The future belongs to the fleet of foot. So, guess what, those with a fixed mindset will be passed over by those with a growth mindset.”Douglas C. Williams of Williams Data
Doug, your family has been involved in the data management business for the better part of a century, and you’ve seen a lot of players come and go. How do small businesses like Williams remain resilient in the disruptive world of digital transformation, and what should executives be thinking about in terms of their long-term information management strategies?
Commercial records management, the holistic approach at 30,000 feet includes the digital component, as well as the legacy hard copy component. Our transition in the early 1980s into the commercial records center business from industrial freight warehousing and distribution witnessed similar disruptions. Those disruptions had mostly to do with the shift to the service economy from the industrial and manufacturing economies. Our client base includes enterprise size businesses as well as small and medium-sized businesses.
Executives in charge of information assets need to recognize the holistic scope of those information assets, whether they are structured or unstructured, and apply the information governance and regulatory guidelines to each equally. Knowing that digital technologies will change at light-speed, CEOs and their executive teams need to be knowledgeable and ready for changes in forensic discovery and see the impact of retention milestones for each type of information asset. We all know that text messages, email, and all social media posts have a permanent residency somewhere. Every business, large or small, has to accept a contingent liability regarding them. They need to recognize the action of maintaining a strict policy regarding their information management policies, irrespective of the resident media.