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AIIM Conference 2020 Keynote – Tomorrow’s Jobs Today – Rafael Moscatel

Full transcript below

Welcome to the AIIM 2020 Keynote Session Tomorrow’s Jobs Today, thinking beyond information management.

I’m Rafael Moscatel, I’m an AIIM member, and I’ve had the distinct pleasure of attending several of its thought leadership events over the past few years and had the opportunity to meet and become friends with many of you.

There isn’t much that could keep me away from an event like this, and I’m disappointed that I can’t be with you in Dallas, but I just became a father again, and it’s my first few weeks on the job. So I’m kind of afraid to ask for any time off yet!

Luckily, it’s a detail-oriented role, which is perfect because my background is in Compliance and Privacy, and I’ve spent most of my career building data governance programs for recognized brands like Paramount Pictures and Farmers Insurance.

But whether it’s a classic motion picture company or a premiere insurance group, I’ve learned that my ultimate goal isn’t just managing risk but rather elevating Information Governance and being an integral part of the “mission” of whatever organization I’m a part of. For a film studio, that’s producing content, and entertaining your audience. For an insurance carrier, the goal is to protect people’s livelihoods and helping us get back on our feet after a disaster.

So, whatever our organization’s mission might be, it’s imperative to connect “the what we do” to “the why we do it.” And that’s one of the wisest lessons I’ve learned from colleagues here at AIIM, like Michael Jay Moon, Dux Raymond Sy and some of the other leaders you have on the stage today.

It’s a big reason I wrote the book Tomorrow’s Jobs Today….

I interviewed almost two dozen trailblazing information management leaders in fields like AI, Blockchain, Big Data and Privacy from world-renowned organizations like Price Waterhouse Coopers, the International Criminal Court, and Iron Mountain to understand what their mission was and how they applied their unique skillsets in pursuit of that greater good.

The lessons I picked up in speaking with these folks should resonate with an information management professional. Despite their industry and diverse roles, three things stood out. First, they knew how to recognize an opportunity.

Take Ashish Gadnis of BanQu. Ashish grew up dirt poor on the streets of India, and following a life-changing experience in Africa, he developed a fantastic app that leverages the same technology behind Cryptocurrency, blockchain, to help the most deprived people and farmers in the world. By using his app, even if you’re in the last mile of a supply chain, you can establish your economic identity, better assert your value in society, and escape poverty. He saw the unequal gaps between significant brands, middle-men, and farmers on a supply chain and decided to transform those gaps into opportunities.

The second lesson I learned is also a timeless one but also speaks directly to the challenges the information age and our digital deluge. It’s Less is More. We learned from pioneers like George Socha of BDO and the EDRM that particular strategy is relevant not merely in disciplines and concepts like eDiscovery, and privacy-by-design, but how you approach your career. To be strategically selective with our words, our actions and our expectations runs contrary to the human nature of a large segment of the workforce and consumers. It’s also what makes you stand out.

Finally, coming full circle, the most important lesson I learned from all of the individuals I interviewed, and that was that Relationships Matter. Enjoying and being enriched by professional relationships is above and beyond the greatest gift you can give your career. Relationship building is, has always been and will always be, the most critical skill and strategy we should practice and master.

Now, I know it’s going to be many years before my youngest enters the workforce, and jobs are going to look a lot different, but I know the valuable lessons and wisdom that have guided me in my career and exemplified by the biographies in my book will still be around.

Because although the set decorations can be changed, and the actors, and the price of insuring your most valuable assets, what stays the same is the power you have over your destiny. I know that statement’s true because I just spent a year documenting the success stories of those who swear by it.

As working professionals in the Information Age, we must strive to recognize and even anticipate emerging technological trends. But seizing upon those opportunities is possible when we choose to partner with change agents who share our vision and can work with us to transform our enterprises. We must reach beyond our teams or spheres of influence and work closely with the legal, regulatory, and ethical communities that study, measure, and moderate the impact of our technology and products on our respective fields. We need to plan and develop ourselves with a deep respect for the world that our products and services impact.

By absorbing the perspectives, challenges, and solutions of those deeply in love with and accomplished in these new careers, we can help ourselves, our friends, and our employees transform anxiety over a job search, job loss, or just the winds of change into hope, understanding, and opportunity.

As you look ahead to your career over the next year, think back to the dreams you had as a kid. And think about how every one of us is in the business of making new dreams and opportunities come true for the next generation. Because if we don’t, they’ll never leave the house.

Thanks to each of you at AIIM for inspiring me in my own career. You can find out more about your colleagues in this book by going to tomorrow’s jobs today dot om where we’ll be publishing excerpts and updates about the book, and now I’ll turn it back to you Peggy and four visionaries who exemplify some of the best qualities our AIIM community has to offer.

Let me know what you think!

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